Courses for Practice Managers

Please have a look through Colourful CPD’s courses and qualifications relevant to Practice Managers below​.

These courses are aligned with the RCVS Practice Standards Scheme in terms of helping practices to meet the standards.

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If you would like to browse courses for your colleagues please select the relevant role below.

New to Veterinary Practice Management

This course is one of 2 versions offered by Colourful CPD as an Introduction to Veterinary Practice Management.  It is appropriate to those who have worked in the veterinary profession before and are moving into management or those who have worked as a manager outside of the veterinary profession and now work within veterinary practice. It provides a grounding in the legal, theoretical and procedural skills that are required and is equally appropriate for individuals who have never worked in the veterinary profession before. It is also appropriate for those who may have several years’ experience in a clinical role, for whom management is a new challenge.

The information contained within this course is the exact same as the CertNCS(VPM).  The difference is that this version offers the knowledge but does not examine your understanding of it as rigorously as the CertNCS(VPM), completion of which entitles you to use the post-nominals CertNCS(VPM).

This course is self-directed course, and those taking it, will work through the modules at their own pace, performing the necessary tasks in order to progress onto the next section. It equates to 20 hours of CPD and students successfully working through it will receive a certificate of completion.

Price: £300.00 + VAT

This course represents 25 hours of CPD. A certificate is available to download upon completion.

Certificate in Veterinary Practice Management: CertNCS(VPM)

This is the certificate version of the Introduction to Veterinary Practice Management course.  It is appropriate to those who have worked in the veterinary profession before and are moving into management or those who have worked as a manager outside of the veterinary profession and now work within veterinary practice. It provides a grounding in the legal, theoretical and procedural skills that are required and is equally appropriate for individuals who have never worked in the veterinary profession before. It is also appropriate for those who may have several years’ experience in a clinical role, for whom management is a new challenge.

The information contained within this course is the exact same as the Introduction to Veterinary Practice Management course.  The difference is that this version examines your understanding of the content and on completion you will be entitled to use the post-nominals CertNCS(VPM).

You will work through each module at your own pace and at the end of each module, you submit it for marking by our external examiner. It equates to 50 hours of CPD and on completion you will receive an official certificate of achievement via post. 

Price: £999.00 + VAT

This course represents 50 hours of CPD. A certificate is available to download upon completion.

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Advanced Practice Management and Leadership

This online Advanced Practice Management and Leadership course consists of 16 webinars.  It is incredibly practical and has been written to cover the themes, systems and skills required to understand how a veterinary practice operates across all departments ranging from the clinical-client journey to the manager's office.  

This course is relevant to those already in practice management, looking to improve their knowledge. 

Price: £350.00 + VAT

This course represents 10 hours of CPD. A certificate is available to download upon completion.

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Pricing and Management Accounts

This course is relevant to anyone involved in pricing and managent accounts at their practice. It consists of two webinars worth 1 hour of CPD. 

Price: £100.00 + VAT

This course represents 1 hours of CPD. A certificate is available to download upon completion.

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Key performance Indicators in Veterinary Practice

This short course consists of 1 webinar and focuses on the Key Performance Indicators that can be used to track performance in veterinary practices

This course is relevant to those already in or aspiring to practice management

Price: £50.00 + VAT

This course represents 1 hours of CPD. A certificate is available to download upon completion.

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BVRA's Annual Receptionist Survey 2021

Each year the BVRA carries out an annual survey for veterinary receptionists. The aim of the survey is to gather essential data, allowing us to raise awareness of the veterinary receptionist role within the UK's veterinary profession. This year, the survey focused on four aspects of the role in practice; pay, CPD, the impact of Covid-19 and morale.

BVRA Member Price: FREE | Non Member Price: £25.00 + VAT

The psychology of 'Having a quiet word' with misbehaving colleagues

This course is relevant to anyone who finds the ‘people-management’ part of veterinary practice uncomfortable.
Many managers tolerate unexpected or undesired colleague behaviour for too long and allow molehills to turn into mountains which could have been resolved by ‘Having a quiet word’ earlier. At the same time we don’t want to jump down people’s throat’s for every misdemeanour; the challenge is to deal with issues proportionally – and informally.
The webinars will look at how we can prevent frustrating behaviour using many of the day-to-day management processes that represent a 'soft' approach to learning and development. We will also cover why various personality types are better at having – and receiving - a quiet word if needed. We will look at how to have a difficult conversation but in a constructive manner and how to decide if, when, and how to escalate your approach to a more formal disciplinary process.

Price: £49.00 + VAT

This course represents 3.5 hours of CPD. A certificate is available to download upon completion.

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