Courses for Practice Managers

Please have a look through Colourful CPD’s courses and qualifications relevant to Practice Managers below​.

These courses are aligned with the RCVS Practice Standards Scheme in terms of helping practices to meet the standards.

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If you would like to browse courses for your colleagues please select the relevant role below.

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Veterinary Practice Management

This online Veterinary Practice Management (VPM) course consists of 16 webinars.  It is incredibly practical and has been written to cover the themes, systems and skills required to understand how a veterinary practice operates across all departments ranging from the clinical-client journey to the manager's office.  

This course is relevant to those already in or aspiring to practice management

Price: £350.00 + VAT

This course represents 10 hours of CPD. A certificate is available to download upon completion.

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Certificate in Coaching Veterinary Consultations: CertNCS(CVC)

The CertNCS(CVC) is a Non-Clinical Skills Certificate in Coaching Veterinary Consultations. 

On completion you are entitled to use the post-nominals CertNCS(CVC). 

This course is completed online and there is no time limit on the completion of this course. 

The course fee includes the examination fees.  Examination takes the form of reflective questions, completing the case logs and passing a final viva.

Price: £950.00 + VAT

This course represents 100 hours of CPD. A certificate is available to download upon completion.

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Getting started with Teleconsulting in Veterinary practice

Whilst the weaknesses and limitations of teleconsulting might be obvious, experience during COVID has enhanced our awareness of the benefits and the opportunities with this mode of communication – as long as we use it appropriately.  However, many practitioners remain hesitant to adopt telemedicine due to uncertainty about four themes:

  1. Uncertainty with respect to how regulation applies to teleconsulting.
  2. Uncertainty about how to use the technology itself.
  3. Uncertainty about how to integrate telemedicine into the logistics of the operations.
  4. Uncertainty about charging.
Price: £35.00 + VAT

This course represents 0.5 hours of CPD. A certificate is available to download upon completion.

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Key performance Indicators in Veterinary Practice

This short course consists of 1 webinar and focuses on the Key Performance Indicators that can be used to track performance in veterinary practices

This course is relevant to those already in or aspiring to practice management

Price: £50.00 + VAT

This course represents 1 hours of CPD. A certificate is available to download upon completion.

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Pricing and Management Accounts

This course is relevant to anyone involved in pricing and managent accounts at their practice. It consists of two webinars worth 1 hour of CPD. 

Price: £100.00 + VAT

This course represents 1 hours of CPD. A certificate is available to download upon completion.

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5 things relating to mental health that everyone in veterinary practice should know

Whilst veterinary practice is often a thrilling and enjoyable environment to work in, it is also an emotionally unsettling environment. This is because delivering veterinary service and care incorporates many of the themes that lead to unsettled emotional weather, a state otherwise known as dysphoria. Like unsettled weather patterns, feelings of dysphoria are inevitable – and indeed beneficial – at least to some degree. Similarly, they can pass quickly or hang around for longer than is comfortable and even become as established as an adverse climate of compromised mental health.

This webinar is kindly sponsored by Boehringer Ingelheim and took place live in May 2021 in support of Mental Health Awareness Week (10-16th May). 

Price: FREE

This course represents 1 hours of CPD. A certificate is available to download upon completion.

The psychology of 'Having a quiet word' with misbehaving colleagues

This course is relevant to anyone who finds the ‘people-management’ part of veterinary practice uncomfortable.
Many managers tolerate unexpected or undesired colleague behaviour for too long and allow molehills to turn into mountains which could have been resolved by ‘Having a quiet word’ earlier. At the same time we don’t want to jump down people’s throat’s for every misdemeanour; the challenge is to deal with issues proportionally – and informally.
The webinars will look at how we can prevent frustrating behaviour using many of the day-to-day management processes that represent a 'soft' approach to learning and development. We will also cover why various personality types are better at having – and receiving - a quiet word if needed. We will look at how to have a difficult conversation but in a constructive manner and how to decide if, when, and how to escalate your approach to a more formal disciplinary process.

Price: £49.00 + VAT

This course represents 3.5 hours of CPD. A certificate is available to download upon completion.

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