Courses for Practice Managers

Please have a look through Colourful CPD’s courses and qualifications relevant to Practice Managers below​.

These courses are aligned with the RCVS Practice Standards Scheme in terms of helping practices to meet the standards.

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If you would like to browse courses for your colleagues please select the relevant role below.

Certificate in Veterinary Practice Management: CertNCS(VPM)

This certificate is appropriate to those who have worked in the veterinary profession before and are moving into management or those who have worked as a manager outside of the veterinary profession and now work within veterinary practice. It provides a grounding in the legal, theoretical and procedural skills that are required and is equally appropriate for individuals who have never worked in the veterinary profession before. It is also appropriate for those who may have several years’ experience in a clinical role, for whom management is a new challenge.

This course examines your understanding of the content and on completion you will be entitled to use the post-nominals CertNCS(VPM).

You will work through each module at your own pace and at the end of each module, you submit it for marking by our external examiner. It equates to 50 hours of CPD and on completion you will receive an official certificate of achievement via post. 

Author / Speaker: Brian Faulkner

Price: £999.00 + VAT

This course represents 50 hours of CPD. A certificate is available to download upon completion.

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Advanced Practice Management and Leadership

This online Advanced Practice Management and Leadership course consists of 16 webinars.  It is incredibly practical and has been written to cover the themes, systems and skills required to understand how a veterinary practice operates across all departments ranging from the clinical-client journey to the manager's office.  

This course is relevant to those already in practice management, looking to improve their knowledge. 

Author / Speaker: Brian Faulkner

Price: £350.00 + VAT

This course represents 10 hours of CPD. A certificate is available to download upon completion.

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Key performance Indicators in Veterinary Practice

This short course consists of 1 webinar and focuses on the Key Performance Indicators that can be used to track performance in veterinary practices

This course is relevant to those already in or aspiring to practice management

Author / Speaker: Brian Faulkner

Price: £50.00 + VAT

This course represents 1 hours of CPD. A certificate is available to download upon completion.

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Marketing Veterinary Practices

This course is relevant to those involved in marketing your veterinary practiceIt consists of three webinars worth 2 hours of CPD. 

Author / Speaker: Brian Faulkner

Price: £100.00 + VAT

This course represents 2 hours of CPD. A certificate is available to download upon completion.

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Pricing and Management Accounts

This course is relevant to anyone involved in pricing and managment accounts at their practice. It consists of two webinars worth 1 hour of CPD. 

Author / Speaker: Brian Faulkner

Price: £100.00 + VAT

This course represents 1 hours of CPD. A certificate is available to download upon completion.

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Human Resources for Veterinary Practice

This course is relevant to those involved in Human Resources for their practice. It consists of three webinars worth 2 hours of CPD. 

Author / Speaker: Brian Faulkner

Price: £100.00 + VAT

This course represents 2 hours of CPD. A certificate is available to download upon completion.

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Stock Management & Stock Control

This webinar covers stock control and the practicalities of how to conduct a stock take accurately and efficiently.

Author / Speaker: Brian Faulkner

Price: £10.00 + VAT

This course represents 1 hours of CPD. A certificate is available to download upon completion.

The psychology of 'Having a quiet word' with misbehaving colleagues

This course is relevant to anyone who finds the ‘people-management’ part of veterinary practice uncomfortable.
Many managers tolerate unexpected or undesired colleague behaviour for too long and allow molehills to turn into mountains which could have been resolved by ‘Having a quiet word’ earlier. At the same time we don’t want to jump down people’s throat’s for every misdemeanour; the challenge is to deal with issues proportionally – and informally.
The webinars will look at how we can prevent frustrating behaviour using many of the day-to-day management processes that represent a 'soft' approach to learning and development. We will also cover why various personality types are better at having – and receiving - a quiet word if needed. We will look at how to have a difficult conversation but in a constructive manner and how to decide if, when and how to escalate your approach to a more formal disciplinary process.

Author / Speaker: Brian Faulkner

Price: £49.00 + VAT

This course represents 3.5 hours of CPD. A certificate is available to download upon completion.

5 things relating to mental health that everyone in veterinary practice should know

Whilst veterinary practice is often a thrilling and enjoyable environment to work in, it is also an emotionally unsettling environment. This is because delivering veterinary service and care incorporates many of the themes that lead to unsettled emotional weather, a state otherwise known as dysphoria. Like unsettled weather patterns, feelings of dysphoria are inevitable – and indeed beneficial – at least to some degree. Similarly, they can pass quickly or hang around for longer than is comfortable and even become as established as an adverse climate of compromised mental health.

This webinar is kindly sponsored by Boehringer Ingelheim and took place live in May 2021 in support of Mental Health Awareness Week (10-16th May). 

Author / Speaker: Brian Faulkner

Price: FREE

This course represents 1 hours of CPD. A certificate is available to download upon completion.

5 things that every role in veterinary practice needs to know

Every veterinary practice needs to achieve 4 outcomes:

  • Good clinical outcomes
  • Good client satisfaction outcomes
  • Good financial outcomes
  • Good team outcomes

Each of the 4 roles (vets, nurses, receptionists and management) within practice needs to contribute to these outcomes in different ways.

This session will look at 5 things that every role in veterinary practice needs to know and do in order for this to happen.

Please note: this webinar originally took place as a live event on Thursday 14th January 2021.

Author / Speaker: Brian Faulkner

Price: FREE

This course represents 1 hours of CPD. A certificate is available to download upon completion.

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