Events for Veterinary Nurses

This day is relevant to all veterinary nurses.  Whilst clinical work, focusing on the health of our patients, is the primary aim of veterinary practice, we must remember that veterinary is essentially a ‘people business’.  Veterinary practices are full of people, including clients and colleagues and communication is key to our days going well and the business being successful.  We need to be able to interact with our clients in such a way that they build and maintain positive relationships with our practice and we need to be able to interact with our colleagues in such a way that results in a happy team.  Human beings, however, are emotional creatures and with different perspectives and personalities it’s only too easy for misunderstandings to occur with negative effects all round.   The presentations will explore how personality and emotions affect the way we think and behave and help us understand ourselves and others, as well as looking at ways that we can adjust our communication and behaviour to fit the situation.  The cost of the day includes a DISC personality profile report for each delegate.

This day is relevant to any veterinary nurses who would like to develop their confidence and learn to manage the typical day to day stresses that we experience in everyday veterinary practice more effectively.  The same principles apply to all roles in life and are equally as useful for helping develop your colleagues and even your kids’ confidence as they are in developing your own.   The sessions will cover the psychology of the various types of confidence, as well as looking at things that undermine our confidence in the first place, as it is essential that we understand and tackle those if we hope to build genuine confidence, instead of papering over the cracks.  The ways that we can be affected by stress will also be covered and we’ll explore the subject of resilience, clarifying what it is and how we can develop it.  All of this will help delegates to feel better able to cope with, and recover from, the challenges and set-backs that are a normal part of life both within and outside veterinary practice.