Introducing our first #TipOfTheWeek, designed to boost confidence and help you know what to say in those tricky situations!
One of the most common questions Brian gets asked when delivering training, is how to respond to a clients dismay at estimated costs for their pets veterinary services.
We’ve all been there when the client hits you with an animated ‘HOW MUCH?!’ This statement often leads to feeling guilty for daring to charge for the work you do.
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Thanks for watching! See you here same time next week for more tips!