When discussing the plan for a pets tests with its owner, we often say we’re going to send off ‘to the lab’. We know this means we’re going to send it to an expert that specialises in diagnostic services – not a Labrador – but the client might not know that.
This weeks tip of the week helps add value to this type of service, as well as giving the client confidence that what they are charged is a fair price for the high level of expertise received.
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Thanks for watching! See you here same time next week for more tips!