Get a whopping 20% off all Colourful CPD courses & qualifications for yourself or a colleague. To benefit from this exclusive 20% discount,Ā use promo code BFCCPD20. Hurry – offer ends…
It’s #TipOfTheWeekTimeĀ As the age old saying goes, confidence is key. However, the word confidence can be split into two different things; task confidence and self confidence. This week, Brian…
We are pleased to announce that Colourful CPD, the leading provider of non-clinical skills training to the veterinary industry, have been acquired by Agilio Software, the UKās leading provider of…
It’s #TipOfTheWeekTimeĀ āSheās become a bit stiff in the morning as sheās got older, but sheās not in any painā. Statements such as these from owners can prove frustrating, as…
It’s #TipOfTheWeekTimeĀ āWhat would you do if it was your pet?ā Some say this is the most anxiety inducing question uttered by a client, and itās certainly the most frequent…
It’s #TipOfTheWeekTimeĀ āMy dog has an upset tummy, should I feed him a light diet for a day or two?ā A call that weāre all too familiar with – but…
It’s #TipOfTheWeekTimeĀ When interacting with clients they sometimes say things that leave us with a level of uncertainty about what they mean. Itās important to never guess or presume in…
It’s #TipOfTheWeekTimeĀ Getting terminology right in a veterinary practice can be tricky, especially when it comes to discussing options for a pets body after euthanasia. This week, Brian talks you…
It’s #TipOfTheWeekTimeĀ When clients perceive their pets as fine externally, they are often resistant when we propose a pre-anaesthetic blood test. This is particularly exasperated if their animal has already…
It’s #TipOfTheWeekTimeĀ Pet owners often arrive to the consult room with a long list of problems and symptoms, which can cause an instant feeling of dread! How do I get…
It’s #TipOfTheWeekTimeĀ Clients frequently resist the need for their pet to have a dental. This can be frustrating for us when we know that most pets have at least some…
It’s #TipOfTheWeekTimeĀ After youāve taken the history and performed an examination on their pet, itās not uncommon for the client to ask āOk, so whatās causing these symptoms?ā Alas, itās…
It’s #TipOfTheWeekTimeĀ Do you often use the phrase āflea and worm treatmentā when discussing a pets preventative healthcare? If so, you could be underemphasising the issue, as well as dismissing…
It’s #TipOfTheWeekTimeĀ Fed up of clients disappearing into the abyss when they leave the consult room? Brian calls this āThe Bermuda Triangleā. This weeks tip focuses on how to navigate…
It’s #TipOfTheWeekTimeĀ When discussing the plan for a pets tests with its owner, we often say weāre going to send off āto the labā. We know this means weāre going…
It’s #TipOfTheWeekTimeĀ Getting patients signed-up to your practices preventative healthcare plan can be a painstaking processā¦but it doesnāt need to be! In this weeks #TOTW Brian provides some simple phrases…
Introducing our first #TipOfTheWeek, designed to boost confidence and help you know what to say in those tricky situations! One of the most common questions Brian gets asked when delivering…
Weāre delighted to announce some exciting developments in response to feedback from our members, making Colourful CPD the One-Stop Academy for Client Care –Ā Community, Qualifications, Registration! Professional credibility and respect…
Weāre a whole five months into the year and things are certainly looking more colourful. The sun is shining (mostly) and weāve been busy beeās bringing you more CPD to…
We wanted to let you know about some exciting updates to the Silver level of our popular Accredited Veterinary Receptionist Award, recently updated to the Certificate in Veterinary Client Care:…