Every veterinary practice needs to achieve 4 outcomes:
- Good clinical outcomes
- Good client satisfaction outcomes
- Good financial outcomes
- Good team outcomes
Each of the 4 roles (vets, nurses, receptionists and management) within practice needs to contribute to these outcomes in different ways.
This session will look at 5 things that every role in veterinary practice needs to know and do in order for this to happen.
Please note: this webinar originally took place as a live event on Thursday 14th January 2021.