The Perfect Puppy Experience course is aimed at all front of house staff and veterinary nurses who deal directly with puppy owners, either in person or over the telephone, on a daily basis. It covers the entire puppy client journey from start to finish and equips each member of staff to play their role in delivering the perfect puppy experience.
|Duration / Length||2 hours|
|Assessment Type||multiple choice questions|
|Entry Requirements||working in veterinary practice|
|Author / Speaker||Louise Jackson|
|Cost||£100.00 + VAT|
This course contains a total of 4 modules, covering the following:
- Introduction – a brief overview of the course and what you'll learn.
- Preparing for the perfect puppy chat.
- Delivering the perfect puppy chat.
- After the perfect puppy chat.
This course is hosted on behalf of Happy Hounds For Life, as part of their Puppy Friendly Practice Scheme. Click here to find out more.