This course is relevant to those involved in marketing your veterinary practice. It consists of three webinars worth 2 hours of CPD.
|Duration / Length||2 hours|
|Entry Requirements||working in veterinary practice|
|Author / Speaker||Brian Faulkner|
|Cost||£100.00 + VAT|
This short series of webinars look at client satisfaction from the point of view of macro and micro marketing. There is also a webinar on how to prevent and resolve the most common complaints in veterinary practice.
The first webinar looks at macro-marketing, i.e. how to attract clients. This covers 35 variables that veterinary practices should consider to do this.
The second webinar looks at micro-marketing, i.e. how veterinary practices can define, track, and drive the average spend per client per annum.
The final webinar discusses how to prevent and resolve the six most common complaints in veterinary practice.
Please note that this module is one of the modules within Colourful CPD's Veterinary Practice Management course.