This short course consists of 1 webinar and focuses on the Key Performance Indicators that can be used to track performance in veterinary practices.
This course is relevant to those already in or aspiring to practice management.
Key performance Indicators in Veterinary Practice
| Duration / Length | 1 hours |
| Start Date | Anytime |
| Location | Online |
| Format | video |
| Entry Requirements | working in veterinary practice |
| Author / Speaker | Brian Faulkner |
| Cost | £50.00 + VAT |
Course Content
This course outlines the premises upon which Veterinary Practice Managers can organise their systems and processes in order to achieve the 4 core outcomes: of veterinary practice; clinical resolution, client satisfaction, financial resolution and colleague satisfaction.
The course then explores, discusses, and explains the Key Performance Indicators that can be used to track these outcomes and exactly how they are calculated. Crucially this module provides you with actual numbers so that you can benchmark your practice's performance against others.
Please note that this module is one of the modules within Colourful CPD's Veterinary Practice Management course.
Learning Objectives
Upon completion of this course you will be confident about
- The Key Clincial Client, Financial & Team Performance Indicators (KPI) in veterinary practice
- How they use them to track and enhance practice performance
- How to use KPIs to analyse a practice's performance.
What's Next?
More detailed information on this topic can be found as part of our popular Certificate in Veterinary Practice Management: CertNCS (VPM). Also available in an Irish version!
What Our Clients Say
Another informative short course, thank you.