This course is relevant to those involved in Human Resources for their practice. It consists of three webinars worth 2 hours of CPD.
Human Resources for Veterinary Practice
| Duration / Length | 2 hours |
| Start Date | Anytime |
| Location | Online |
| Format | video |
| Entry Requirements | working in veterinary practice |
| Author / Speaker | Brian Faulkner |
| Cost | £100.00 + VAT |
Course Content
This short course consists of 3 webinars.
The first webinar looks at recruitment in terms of how to compare applicants against the skills they either already possess or need to acquire; what information a good job description contains; how to screen clients, interview them and decide whether they really meet your requirements.
The second webinar explains how many of the day-to-day management processes that all practices should do enables a 'soft' approach to learning and development.
The third webinar explains what to do when a colleague's behaviour is not as expected or desired and how to have a difficult conversation but in a constructive manner. It also explores how to decide if, when, and how to escalate your approach to a more formal disciplinary process.
Please be aware that this module also features as part of our Veterinary Practice Management course.
Learning Objectives
Upon completion of this course you will be confident about
- What HR is and does.
- What makes a successful recruitment process.
- The difference between statutory HR and cultural HR.
- The importance of a good induction and staff training.
- The difference between cultural discordance and misconduct.
- What constitutes as effective people management.
- How to have difficult conversations in a constructive manner.
- Judging the level of discipline needed for a situation.
- How to correct and effectively conduct a disciplinary hearing.
What's Next?
More detailed information on this topic can be found as part of our popular Certificate in Veterinary Practice Management: CertNCS (VPM). Also available in an Irish version!
What Our Clients Say
HR wasn't something I realised I would be involved in when I took on my leadership role. This course has helped me realise why it's important and how to be effectivey involved in HR. Thank you.