Getting started with Teleconsulting in Veterinary practice

Whilst the weaknesses and limitations of teleconsulting might be obvious, experience during COVID has enhanced our awareness of the benefits and the opportunities with this mode of communication – as long as we use it appropriately.  However, many practitioners remain hesitant to adopt telemedicine due to uncertainty about four themes:

  1. Uncertainty with respect to how regulation applies to teleconsulting.
  2. Uncertainty about how to use the technology itself.
  3. Uncertainty about how to integrate telemedicine into the logistics of the operations.
  4. Uncertainty about charging.

Key Information

Duration / Length 0.5 hours
Start DateAnytime
Format video
Entry Requirements working in veterinary practice
Author / Speaker Brian Faulkner
Cost £35.00 + VAT

Course Content

The following exert from this webinar with respect to the first of these uncertainties, acts as a taster of what it contain.

Uncertainty with respect to how regulation applies to teleconsulting

In order to understand how regulation applies to teleconsulting, it is worth reminding ourselves of the current legislation that governs our right to diagnose and prescribe and how this relates to the Vet-client-patient relationship (VCPR).

The 1966 VSA entitles veterinary surgeons to carry out acts of veterinary surgery.  Whilst we tend to think of the term ‘surgery’ as referring to surgical operations, the VSA defines the term veterinary surgery in relation to 4 key acts which only veterinary practitioners are allowed to do – bar some minor exemptions, as defined in schedule 3. These 4 acts of veterinary of surgery are:

  1. The diagnosis of diseases and injuries to animals, including performing tests on animals for diagnostic purposes.
  2. The giving of advice based upon such diagnosis.
  3. The medical or surgical treatment of animals – which includes our right to prescribe medicines, and POM-V medicines in particular.
  4. The performance of surgical operations.

However, veterinary surgeons are only entitled to perform these acts of veterinary of surgery on animals that are under their care. 

In order to understand how the various scenarios and options, relate to whether a patient is under a vet’s care. The webinar provides a cascade according to whether the patient ever had a previous physical examination at the practice or with the veterinary surgeon, and if so, how long ago and for what conditions.

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