Brian still remembers his first day in practice 26 years ago! However, he wishes he had known some very simple tactics that he uses every species, every consultation, every time nowadays, that would have helped him cope with the inevitable uncertainty that we all experience in veterinary practice.
The key to safe practice is the ability to manage this uncertainty but without coming across as too unsure - or too confident! In this webinar he will share some very simple communication tactics on how to do this.
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