Diploma in Veterinary Business Management: DipNCS(VBM)

This Non Clinical Skills Diploma is aimed at senior or executive veterinary leaders / partners / managers.  A senior or executive manager is defined as someone who is privy to the business's financial performance including the profit and loss sheet.

This course is comprised of 8 modules. 

  1. Business Theory
  2. The Profit & Loss sheet
  3. Managing costs
  4. The Balance Sheet
  5. Macro-Marketing
  6. Human Resources
  7. Leadership & Command
  8. Case Studies

On successful completion of this course, you will be entitled to use the post-nominals, DipNCS (VBM). 

If you are new to management we would recommend our Certificate in Veterinary Practice Management: CertNCS (VPM), which is a prerequisite to this Diploma level.

Key Information

Duration / Length 30 hours
Start DateAnytime
Format written, theory
Assessment Type multiple choice questions, reflective questions, case log
Entry Requirements working in veterinary practice
Author / Speaker Brian Faulkner
Cost £999.00 + VAT

Customer rating

Course Content

Areas covered are:

  • Business Theory
  • The Profit & Loss sheet
  • Managing costs
  • The Balance Sheet
  • Macro-Marketing
  • Human Resources
  • Leadership & Command

Please note, prior completion of our CertNCS (VPM) is required to take part in this DipNCS (VBM).

Learning Objectives

Finance & Accounting

  • Understand how to structure the profit and loss management accounts including
    • Cost of sales
    • Cost of employment
    • Cost of overheads 
  • Understand how to analyse the key reasons why profitability may be less than desired
  • Understand the key areas to analyse when aiming to reduce cost of sales
  • Understand the Balance sheet
    • Assets; Fixed & Current
    • Liabilities: Short-term and Long term
    • Working capital


  • Understanding yield 
  • Understand the relationship between yield and branding 
  • Internal & External impacts on yield
  • Understanding Active Clients 
  • The relationship between Active Clients, FTVE's and Yield
  • Analysing your local market
  • Pricing, charging and the price list
  • The 10 P's of The Veterinary Services Marketing Mix

Human Resources

  • Applying Employment Laws
  • Applying Health & Safety Laws 
  • Handling Disciplinary procedures
  • Handling Dismissal 

Leadership & Command

  • Understanding leadership theory
  • Understanding command theory
  • Understanding the relationship between leadership & culture 

What's Next?

We hope to see you on another non-clinical course for your role, which you can browse and book here.

What Our Clients Say

It's so helpful to finally have a management course pitched at the senior level and tailored specifically to veterinary business – a rarity to come across in the CPD world. Thank you for such a valuable course where I've learnt critical information which I look forward to putting it into action every day!

Purchase This Course Today

£999.00 + VAT