Diploma in Veterinary Business Management: DipNCS(VBM)

This Non Clinical Skills Diploma is aimed at senior or executive veterinary leaders / partners / managers.  A senior or executive manager is defined as someone who is privy to the business's financial performance including the profit and loss sheet.

This course is comprised of 8 modules. 

  1. Business Theory
  2. The Profit & Loss sheet
  3. Managing costs
  4. The Balance Sheet
  5. Macro-Marketing
  6. Human Resources
  7. Leadership & Command
  8. Case Studies

On successful completion of this course, you will be entitled to use the post-nominals, DipNCS (VBM). 

Please note: Prior completion of our Certificate in Veterinary Practice Management: CertNCS (VPM) – for those new to management or aspiring towards a management role – is required before you can enrol for this Diploma. If you are an experienced veterinary practice manager but you haven't completed our CertNCS (VPM), please get in touch to discuss options.

Key Information

Duration / Length 30 hours
Start DateAnytime
LocationOnline
Format written, theory
Assessment Type multiple choice questions, reflective questions, case log
Entry Requirements working in veterinary practice
Author / Speaker Brian Faulkner
Cost £999.00 + VAT

Customer rating

Course Content

Areas covered are:

  • Business Theory
  • The Profit & Loss sheet
  • Managing costs
  • The Balance Sheet
  • Macro-Marketing
  • Human Resources
  • Leadership & Command

Please note: Prior completion of our Certificate in Veterinary Practice Management: CertNCS (VPM) is required before you can enrol for this Diploma. If you are an experienced veterinary practice manager but you haven't completed our CertNCS (VPM), please get in touch to discuss options.

Learning Objectives

Finance & Accounting

  • Understand how to structure the profit and loss management accounts including
    • Cost of sales
    • Cost of employment
    • Cost of overheads 
  • Understand how to analyse the key reasons why profitability may be less than desired
  • Understand the key areas to analyse when aiming to reduce cost of sales
  • Understand the Balance sheet
    • Assets; Fixed & Current
    • Liabilities: Short-term and Long term
    • Working capital

Marketing

  • Understanding yield 
  • Understand the relationship between yield and branding 
  • Internal & External impacts on yield
  • Understanding Active Clients 
  • The relationship between Active Clients, FTVE's and Yield
  • Analysing your local market
  • Pricing, charging and the price list
  • The 10 P's of The Veterinary Services Marketing Mix

Human Resources

  • Applying Employment Laws
  • Applying Health & Safety Laws 
  • Handling Disciplinary procedures
  • Handling Dismissal 

Leadership & Command

  • Understanding leadership theory
  • Understanding command theory
  • Understanding the relationship between leadership & culture 

What's Next?

We hope to see you on another non-clinical course for your role, which you can browse and book here.

What Our Clients Say

It's so helpful to finally have a management course pitched at the senior level and tailored specifically to veterinary business – a rarity to come across in the CPD world. Thank you for such a valuable course where I've learnt critical information which I look forward to putting it into action every day!

Purchase This Course Today

£999.00 + VAT