The CertNCS(VetCons) is a Non-Clinical Skills Certificate in Veterinary Consulting.
On completion you are entitled to use the post-nominals CertNCS(VetCons).
Certificate in Veterinary Colourful Consulting: CertNCS(VetCons)
| Duration / Length | 25 hours |
| Start Date | Anytime |
| Location | Online |
| Format | video, written, theory |
| Assessment Type | reflective questions |
| Entry Requirements | working in veterinary practice |
| Author / Speaker | Brian Faulkner |
| Cost | £875.00 + VAT |
Course Content
The CertNCS(VetCons) consists of 20 webinars that cover the non-clinical skills required to conduct each of the 5 types of consultations within first opinion companion animal veterinary practice.
- The Primary Consultation
- The Follow-up Recheck Consultation
- The Long-term Medication Consultation
- The Euthanasia Consultation
- The Preventative Healthcare Consultations / vaccinations
The content in this CertNCS(VetCons) is the exact same as the content within the Colourful Consultation course except that each section within this CertNCS(VetCons) is followed by reflective questions relating to the webinars and written content provided.
This is to ensure understanding and application of the material in order to gain your CertNCS(VetCons).
Learning Objectives
Learning objectives for the Primary Consultation
- Understand how and why appointment bookings matter
- Make an excellent first impression
- Recognising, understanding and using ICEBERGS
- Tips to emphasise thoroughness and restraint during the clinical examination
- The importance of the Problem List
- Understanding the impact of uncertainty / doubt…and its proclivity towards self-doubt
- How to and how NOT to articulate a Differential Diagnoses list
- The only 3 clinical resolution strategies that exist in first opinion practice
- How to blend consensus-base decision making with clinical reasoning
- How to discuss finances and formulate affordable care options for each client
- Creating estimates and discussing prices, charges, payments
- The importance of handing clients back to the front desk; impact on follow-up compliance
Learning objectives for the Follow-Up Re-check Consultation
- Taking command of the re-check consultation that you didn't see for the primary
- Summarising the previous consultation
- The 4 'differential diagnoses' of the unresponsive patient
- Justifying the follow-up re-check consultation fee
Learning objectives for the Follow-Up Long Term Medical Patient Consultation
- Taking command of the re-check consultation that you didn't see for the primary
- Summarising the previous status of the patient
- Using the Monitor-Measure-Medicate summary for the 20 most common LT medical cases
Learning objectives for the Euthanasia Consultation
- Taking command of the 'ceremony'
- Summarising the process
- The major decisions and impact of doing / not doing: sedation? catheterisation?
- Anticipating complications
- Discussing cremation options in a sensitive manner
- Expressing condolences
Learning objectives for the Vaccination / Preventative Healthcare Consultation
- Using the PREVENT IT acronym to enable thoroughness / consistency
- Managing time when the client arrives with a long 'symptoms-list'
What's Next?
Browse our range of non-clinical CPD for vets at www.colourfulcpd.com/courses.
What Our Clients Say
A fantastic certificate which has elevated my consulting skills and provided me with confidence in carrying out all types of consultations. I would highly recommend it to anyone wishing to upskill in this area!