Certificate in Veterinary Colourful Consulting: CertNCS(VCC)

The CertNCS(VCC) is a Non-Clinical Skills Certificate in Colourful Veterinary Consulting. 

On completion you are entitled to use the post-nominals CertNCS(VCC). 

 

Key Information

Duration / Length 25 hours
Start DateAnytime
LocationOnline
Format video, written, theory
Assessment Type reflective questions
Entry Requirements working in veterinary practice
Author / Speaker Brian Faulkner
Cost Price: £875.00 + VAT

Course Content

The CertNCS(VCC) consists of 20 webinars that cover the non-clinical skills required to conduct each of the 5 types of consultations within first opinion companion animal veterinary practice. 

  1. The Primary Consultation
  2. The Follow-up Recheck Consultation
  3. The Long-term Medication Consultation
  4. The Euthanasia Consultation
  5. The Preventative Healthcare Consultations / vaccinations

The content in this CertNCS(VCCis the exact same as the content within the Colourful Consultation course except that each section within this CertNCS(VCCis followed by reflective questions relating to the webinars and written content provided. 

This is to ensure understanding and application of the material in order to gain your CertNCS(VCC). 

Learning Objectives

Learning objectives for the Primary Consultation 

  • Understand how and why appointment bookings matter
  • Make an excellent first impression
  • Recognising, understanding and using ICEBERGS
  • Tips to emphasise thoroughness and restraint during the clinical examination
  • The importance of the Problem List
  • Understanding the impact of uncertainty / doubt…and its proclivity towards self-doubt
  • How to and how NOT to articulate a Differential Diagnoses list
  • The only 3 clinical resolution strategies that exist in first opinion practice
  • How to blend consensus-base decision making with clinical reasoning
  • How to discuss finances and formulate affordable care options for each client
  • Creating estimates and discussing prices, charges, payments
  • The importance of handing clients back to the front desk; impact on follow-up compliance

Learning objectives for the Follow-Up Re-check Consultation 

  • Taking command of the re-check consultation that you didn't see for the primary
  • Summarising the previous consultation
  • The 4 'differential diagnoses' of the unresponsive patient
  • Justifying the follow-up re-check consultation fee

Learning objectives for the Follow-Up Long Term Medical Patient Consultation 

  • Taking command of the re-check consultation that you didn't see for the primary
  • Summarising the previous status of the patient
  • Using the Monitor-Measure-Medicate summary for the 20 most common LT medical cases

Learning objectives for the Euthanasia Consultation 

  • Taking command of the 'ceremony'
  • Summarising the process
  • The major decisions and impact of doing / not doing: sedation? catheterisation? 
  • Anticipating complications
  • Discussing cremation options in a sensitive manner
  • Expressing condolences

Learning objectives for the Vaccination / Preventative Healthcare Consultation 

  • Using the PREVENT IT acronym to enable thoroughness / consistency
  • Managing time when the client arrives with a long 'symptoms-list' 

What's Next?

Browse our range of non-clinical CPD for vets at www.colourfulcpd.com/courses.

What Our Clients Say

A fantastic certificate which has elevated my consulting skills and provided me with confidence in carrying out all types of consultations. I would highly recommend it to anyone wishing to upskill in this area!

Purchase This Course Today

Price: £875.00 + VAT

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